Frequently asked questions

Add your items to the cart, open the cart and choose “Checkout”. Enter your email and delivery address, with no account to create. Your order is recorded, then you are taken to the hosted payment page; the link is also emailed to you.

No. You can order without an account. An account only makes it easier to find your orders and details; tracking stays available through the link we email you.

Yes, as long as payment is not confirmed: the “Edit my cart” link in the checkout takes you back to the cart. Creating the order does not empty the cart — it is cleared only once payment is recognised.

The confirmation email contains a signed tracking link. It opens your order page with its status and history. If you lost the link, write to us from the email address used for the order.

Payment is made in USDT, a digital dollar, on a hosted and secure payment page. No bank card is requested and no banking data is stored on this site.

Payment takes place on a hosted page, outside this site. There you choose the network shown (Polygon, Ethereum or TRON): always send on that same network, or the funds may be lost. No banking details pass through the shop.

The discount linked to payment is already included in the total shown. It appears as a separate line in the summary, between the subtotal and shipping: it is not a crossed-out price.

The link is valid for 30 minutes. If it expires, reply to the confirmation email: we reactivate it. The payment page also shows the time remaining.

No. Your order stays pending and your cart is kept in this browser. Reopen the link from the confirmation email or the confirmation page to resume payment. The cart is cleared only once payment is recognised.

Shipping is free, with no minimum order. The amount in the summary is therefore the amount charged, payment discount included.

As soon as payment is confirmed, we prepare the order. The exact delivery time is confirmed by email when your order is validated, and you receive the tracking number as soon as it ships.

Yes. You receive the tracking number by email as soon as the parcel ships, and the order tracking page stays available online.

You have 14 days after delivery to send back a new, complete item in its original packaging. The conditions and return costs are set out in the terms and conditions of sale.

Every new item is covered by the legal warranty of conformity and the warranty against hidden defects and, where applicable, by the manufacturer's warranty. Write to us with your order number.

Write to us with your order number and photos of the parcel and the item received. We will tell you how to proceed under the warranties and the terms and conditions of sale.

Yes. Every reference is new and checked before shipping: original packaging and complete contents.

No. Firearms, ammunition, powder, primers, sound moderators and high-capacity magazines are not sold online. Firearms are documented on reference pages only, with no cart or payment.

No. They describe a reference and its general legal framework for information only. They are neither an offer for sale nor legal advice.

Each product page details the specifications, box contents and available colours. For a specific use, write to us: we answer within what we can document.

The details needed to process the order (contact, address, items) are used for delivery, tracking and accounting obligations. The privacy policy sets out retention periods.

Write to us from the address concerned to request access, rectification, erasure or objection. The procedures and timeframes are set out in the privacy policy.

Every newsletter email contains a one-click unsubscribe link. You can also write to us to have your address removed.

Write to us from the account address: we handle the request under the conditions and timeframes set out in the privacy policy, subject to legal retention obligations.